Return to Work Coordinator information

Who needs a Return to Work Coordinator?

I am still being asked the question  “Who needs a Return to Work Coordinator?”

Answer:  Employers whose basic tariff premium exceeds $50,000 annually, employers who are self-insured, or employers insured by a specialised insurer who employ more than 20 workers are category one employers and must have a return to work coordinator.

As a category one employer, you must appoint someone with the relevant training, skills and experience to perform the role and functions of a return to work coordinator. Employers must determine whether their appointed RTW coordinator meets the relevant requirements to perform the role. Employers must also retain evidence of the RTW coordinator’s relevant training, skills and experience.

Return to work coordination training

Face to face mandatory Return to Work training is no longer required in NSW. From a personal point of view, I believe meeting other people from the same or different industries, hearing of real claims, issues and experiences were an incredible help in learning about the RTW role.

However, SIRA now provides free online training with 14 modules available to learn about:

  • the NSW workers compensation system
  • what employers need to know
  • understanding the role of the insurer
  • working with the support team
  • return to work programs
  • tailoring a return to work program
  • recover at work planning
  • developing a recover at work plan
  • understanding the claims process
  • worker entitlements and
  • what to do when things don’t go to plan.


If you need more information on the free on-line training  contact SIRA on  131050 or